Frequently Asked Questions

GENERAL QUESTIONS

Our system uses Trucky to log jobs to our Drivershub. Make sure to go to your profile settings, and enter your TruckyID in the correct field. This can be achieved by going to your profile on the Trucky website, and in the URL, the numbers at the end of the URL are your Trucky ID. Ensure Trucky is running when your delivering jobs, and when you complete a job, the delivery will show up on your profile and in the Logbook page.

Divisions are a way to gain bonus XP points for delivering jobs. Each division has specific cargo/rules that you need to follow. To join a Division, simply head to your profile settings, and choose a division from the dropdown. REMEMBER, once you have chosen a Division, you are locked into it for 90 days and cannot switch division. To submit a job to your division, simply head to your profile, scroll down to your recent job logs, and press the SUBMIT button next to the job you wish to submit. You can find the rules/cargo for each division by heading to the Divisions page in the sidebar, and pressing the ? icon in the division you are in.

XP is gained from multiple ways. The most common way is just delivering jobs. Every 100km driven whilst delivering a job gives 1xp. Joining a division will also give you even more bonus XP. Attending convoys with the VTC also gives additional bonus XP. We also have challenges that give XP once completed. All methods to gain XP DO stack, so you could complete a delivery, with a division cargo, at a convoy, whilst completing an active challenge, and you will get all of the XP for every method.

TECHNICAL SUPPORT

Go to Settings in the profile dropdown. under "Truky Account", you will need to enter your Trucky ID. Simply head to your Trucky profile, and in the URL, you need to copy the numbers at the end of the URL. For instance https://hub.truckyapp.com/user/135564 - The TruckyID would be 135564.
Still need help?

Our support team is active on Discord to assist with any further questions.