Moonlight Express | Dashboard

1. About our "Drivershub":
Moonlight Drivershub (“the Platform”) is an online community and service run by Moonlight Express VTC (“we”, “us”, “our”).
The Platform provides tools and features related to participating in virtual trucking and community operations, including (but not limited to) driver profiles, event information, challenges, leaderboards, and administrative features.

2. Acceptance of Terms:
By accessing or using the Platform, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Platform.

3. Community Conduct:
You agree to behave respectfully and comply with community rules at all times. Prohibited conduct includes, but is not limited to:
- Impersonation of others, including staff or members.
- Cheating, fraud, or manipulation of any leaderboards, events, or achievements.
- Any attempts to interfere with, hack, or disrupt the Platform.
- Posting or sharing illegal content through profile pictures, banners etc.

4. Account Registration and Security:
4.1 - Account accuracy: You agree to provide accurate information and to keep it up to date.
4.2 - Account security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
4.3 - Sharing accounts: You may not share your account, credentials, or attempt to access the Platform using someone else’s account.

5. We may remove content and/or take action against accounts that violate these Terms:
- We may interpret, verify, correct, or remove entries at our discretion.
- Achievements and rankings may be updated or recalculated if errors or rule violations are detected.
- Any competitive activities must be performed fairly and in accordance with event rules.

6. Privacy and Data:
Your use of the Platform is subject to our Privacy Policy. By using the Platform, you consent to data processing as described in that policy.

7. Acceptable Use & Prohibited Activities:
You agree not to:
- Attempt to access the Platform’s systems, APIs, or private data without permission.
- Use automated systems to scrape or extract data without approval.
- Upload malware, viruses, or harmful code.
- Engage in behaviour that harms the Platform, users, or network.

8. Moderation and Enforcement:
We may monitor activity and enforce these Terms, including:
- Warning users
- Temporarily or permanently suspending accounts
- Removing content
- Restricting access to features

9. Disclaimers:
9.1 No guarantee: The Platform is provided “as is” and “as available”.
9.2 Availability: We do not guarantee uninterrupted access, error-free operation, or that features will always be available.
9.3 Third-party services: Parts of the Platform may depend on third-party services. We are not responsible for third-party service failures.

10. Termination:
- We may suspend or terminate your access at any time for violations of these Terms, security concerns, or at our discretion. You may also stop using the Platform at any time.

11. Changes to Terms:
We may update these Terms from time to time. We will update the “Last updated” date at the top. Continued use of the Platform after changes means you accept the updated Terms.

Contact:
If you have questions about these Terms, contact Misterchamp via personal email @ [email protected], alternatively I can be reached on Discord with the username misterchamp, Discord ID 1031144600187973642.

1. Depending on how you use the Platform, we may collect:
- Username / display name.
- Profile avatar URL and related avatar positioning data (if enabled).
- Permissions/roles used to determine access to features (e.g., staff/admin/manager roles).
- Driver activity used to generate leaderboards and stats.
- Event and challenge participation information.
- Logbook/job history and related metrics (where applicable).
- IP address.
- Browser type and approximate location (derived from IP).
- Pages visited and timestamps.
This helps us understand Platform usage and troubleshoot issues.

1.1. Data from connected services (if applicable):
If you link external accounts (e.g., Discord/Steam), we may collect:
- Identifiers from those services needed to link accounts.
- Basic profile info required for display and permissions.
You can remove or disconnect linked accounts where supported.

2. How We Use Your Information:
We use collected data to:
- Provide and maintain Platform features (profiles, dashboards, events, leaderboards).
- Enforce rules and security (fraud prevention, abuse mitigation).
- Manage access/permissions for staff and member roles.
- Support users and respond to requests.
- Improve the Platform and troubleshoot technical problems.
We do not sell your personal information.

3. 1. If you are in the UK/EU/EEA, we process personal data under applicable legal bases such as:
- Contract: providing the Platform and account-related services.
- Legitimate interests: keeping the Platform secure and operating it effectively.
- Consent: where you explicitly provide consent (e.g., marketing communications, if any).

4. Data Sharing and Disclosure:
We may share information:
- With trusted service providers that help us run the Platform (hosting, analytics, infrastructure)
- With staff/admin teams for moderation, rule enforcement, and account management
- If required by law or to protect our rights, safety, or property
We will not share your data with third parties for unrelated purposes.

5. Data Retention:
- We only keep data for as long as reasonably necessary. Upon account termination, all records of your account, including but not limited to name, password, linked accounts, is all remove from the database.
- Upon request from yourself at any time, an account can be permanently deleted from our system.
- Upon request and given notice, we can provide you with a full data dump of what we data we have stored from you.

6. Cookies and Similar Technologies:
We may use cookies or similar technologies to:
- Keep you logged in.
- Remember preferences.
- Understand how the Platform is used.
You can manage cookies through your browser settings. Disabling cookies may limit Platform functionality.

7. Security:
- We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is 100% secure.

8. Your Rights:
Depending on where you live, you may have rights such as:
- Access: request a copy of your data.
- Correction: request corrections.
- Deletion: request deletion of your data (subject to legal/operational exceptions).
- Objection/restriction: limit certain processing.
- Portability: receive your data in a structured format (where applicable).

9. Children’s Privacy:
The Platform is intended for users who can legally form a contract. We do not knowingly collect personal data from children.
If you believe a child has provided data, contact us so we can delete it.

10. International Data Transfers:
We may store and process data in countries other than your own. We take steps intended to ensure appropriate protections for data transfers.

11. Changes to This Policy:
We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes. Continued use of the Platform after updates means you accept the revised policy.

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